Your IT Management. Our approach
IT Management is far more than just IT support. IT support is a small part that fixes what you have when it breaks. IT support is like breakdown cover for your car - would you ignore servicing and tyres on your car just because you have breakdown cover?
Your business provides products or services to your customers. It is likely that your business uses some form of technology to operate, whether it be phones, PCs, printers, email, a website, the internet, or an accounting system. But with technology constantly developing, how do you know you’re using the right technology? How do you know that your staff are using it right? Are you getting the best value from your investment in technology? How do you know your staff are using the technology legally?
Whilst the technology is working, so is your business, but what would be the impact on your business if a part of the technology stopped working? How long could you continue to operate whilst it is being fixed? What would your customers think about you if they couldn't email you or phone you, or your website was hacked? What would they do if you couldn't deliver on your orders because your IT is being fixed?
IT Management is about making sure that you have the right technology in the first place, that you know the risks that you have with technology and that these risks are managed properly to ensure there are no nasty surprises for you.
Liquid Speak specialise in providing an IT Management service to companies just like yours.
Why do you need IT Management?
A typical approach to IT by companies is to find a support company who will fix IT problems and make sure there are backups of data. When an IT incident occurs (and it will) they face, at the very least, a business interruption whilst the problem is fixed.
However, depending on the incident type and severity, there can be potential data loss, time spent away from the business focusing on recovering from the incident, managing client impact, potentially losing customers, and focusing on business survival rather than growth.
Your business provides products or services to your customers. It is likely that your business uses some form of technology to operate, whether it be phones, PCs, printers, email, a website, the internet, or an accounting system. But with technology constantly developing, how do you know you’re using the right technology? How do you know that your staff are using it right? Are you getting the best value from your investment in technology? How do you know your staff are using the technology legally?
Whilst the technology is working, so is your business, but what would be the impact on your business if a part of the technology stopped working? How long could you continue to operate whilst it is being fixed? What would your customers think about you if they couldn't email you or phone you, or your website was hacked? What would they do if you couldn't deliver on your orders because your IT is being fixed?
IT Management is about making sure that you have the right technology in the first place, that you know the risks that you have with technology and that these risks are managed properly to ensure there are no nasty surprises for you.
- We start by making sure that we fully understand your business, how you operate and how you use technology
- We make sure that you have the right technology for your business, and identify where you could use new technologies to reduce costs or reduce risks to your business
- We identify any risks that you’re running with your technology and discuss these with you to plan a way of dealing with, or accepting, the risks
- We supply and implement any new technology and systems that you need, and make sure that it really delivers the benefits to you that we have said it will
- We maintain and monitor your technology and proactively service it to minimise the risk of failure
- We ensure that you have the right level of support to fix your technology if it breaks
- We securely dispose of your old technology in a way that ensures you won’t lose any of your valuable data
Liquid Speak specialise in providing an IT Management service to companies just like yours.
Why do you need IT Management?
A typical approach to IT by companies is to find a support company who will fix IT problems and make sure there are backups of data. When an IT incident occurs (and it will) they face, at the very least, a business interruption whilst the problem is fixed.
However, depending on the incident type and severity, there can be potential data loss, time spent away from the business focusing on recovering from the incident, managing client impact, potentially losing customers, and focusing on business survival rather than growth.
At Liquid Speak, we approach this from a different direction. We focus ahead of the IT incident. Apart from helping you to make sure that you’re using the right technology in the right way, we assess the risks, ensure that your technology is more reliable and resilient, and proactively plan for an inevitable IT incident. This makes it less likely to happen, but we still plan for any incident that could happen, in order to reduce the impact of this on your business :
We think this makes sense.
So, what are you doing about your IT management? If you're only relying on IT support, then contact us before it's too late.
So, what are you doing about your IT management? If you're only relying on IT support, then contact us before it's too late.